When we make changes in our policies and procedures or if we have an upcoming event you will find it here, under "What's New". Check back often to stay up-to-date with Credit Union information!
Your Money is Safe With Us
Our current economic state has a lot of members calling inquiring about our stability as a financial institution. Many are afraid that they may lose their money. We can assure you, Vision Financial is here to stay! When you see the larger corporations struggling, you would think, it's common sense to think that Credit Unions are barely hanging on too. That's absolutely NOT TRUE!
Check out some of the information below - the first one has been a huge confidence builder for every member that I've spoken to about this!
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NOT ONE PENNY OF INSURED SAVINGS HAS EVER BEEN LOST BY A MEMBER OF A FEDERALLY INSURED CREDIT UNION!!!
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Credit Unions focus on it's members, not it's profits! We remain a safe haven in the economic storm!
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Credit Union's lend responsibly - we have a more conservative approach to lending. We will not give every member that walks through our doors a loan. What we will do is give them some options and let them know what we can do to help them!
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As nonprofit member-owned cooperatives, Credit Union balance sheets are not affected by the whims of the stock market because we're not involved in it! You, our members, own us and make our decisions not the stock holders who would like a bigger pay check!
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Credit Unions capital is near an all-time high! Capital is defined as reserves plus undivided earnings or worth-to-asset ratio. It is the safety cushion that protects us against any losses. The national average is around 11.4% which is near record highs! We, here at Vision Financial, are proud to say that our worth-to-asset ratio is currently at 13.2%!
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Other financial institutions are cutting back on lending but Vision Financial is still going strong making loans daily, opening new accounts, marketing, adding new promotions and carrying on with business as usual.
We won't let these uncertain times get the best of Vision Financial! Rest assured that your money is taken care of and you have nothing to worry about! That's the Credit Union promise! Follow any of the links below for more information about
For Security Purposes
We will no longer give out any account information over the phone. You can access your
account using Vision Net 24, for online banking and bill pay, or Access 24, for our automated telephone banking service, at 919-471-1210 or 1-800-424-8352. Sorry for any
inconvenience and thank you for your understanding!!
WARNING: Email Virus Alert
There is a new email circulating that you need to look out for! REMEMBER, we will NEVER send you an email asking you for your personal information - we already have it stored, safely, in our systems!! This email says that it is an email alert with instructions to recover your account but, this time, it isn't a phishing scam! When you open the attachment it will cause your computer to immediately crash! Please use caution and never open an email or attachment from an unknown sender!
Click below for up-to-date information about scams like this from the NCUA. http://www.ncua.gov/Phishing/phishing.htm
Multi-factor Login
In compliance with new Federal Financial Institutions Examination Council, or FFIEC, guidelines, Vision Financial has implemented a new multi-factor authentication system for online account access. This new enhanced login security provides a higher level of security for your online account access. The enhanced login verifies that you are the true "owner" of your accounts by not only authenticating your User ID and password, but also by recognizing your computer. You are able to enroll each computer regularly used to conduct online account access by using a one-time registration process. Once the registration process is completed, a browser-based secure cookie will be placed on the enrolled computer. The secure cookie will be the second authentication factor. If you are attempting to access your account using a non-enrolled computer, you will be prompted to answer challenge questions as an additional line of defense against unauthorized account access.
This is just another way that Vision Financial is looking out for you!
Free Credit Reports
As of September 1st, free credit reports are available to residents in eastern states.
There is only one official website, phone number and address that you can request this information from. Some sites claim a free credit report but once you accept you will be enrolled and charged for another service or program. If you find an error with your credit report, you should contact the creditor and the credit agency.
Website: www.annualcreditreport.com
Toll Free Number: 1-877-322-8228
Mail to: Annual Credit Report Request Service
PO Box 1508281
Atlanta, GA 30348-5281
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